Terms & Conditions
By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by South Africa and International copyright laws. The compilation of all content and software used in this site is the exclusive property of this site’s owner or its software suppliers and protected by South Africa and International copyright laws.
We will attempt to honor our quoted prices. Please note that the status of purchased orders must be confirmed in writing via email or signature. Approximately 10 working day turnaround from deposit and artwork approval unless otherwise stated in writing.
Pre production Sample
We are happy to get your sample before final purchase order is made. All clients are required to supply and confirm with us colour selection, art design, types and sizes of printing or embroidery, fabric and real sample. Please note that there will be charged a sample production fee, but will be reimbursed once the purchased order is made.
A non refundable deposit of 50% of the amount agreed is due before we will begin work on your project. You must agree to pay this fee before work will begin. We are not obliged to supply the goods to you until we have confirmed acceptance your order and this is when the purchased order is made. When we accept your purchase order the 50% deposit becomes non refundable as work will begin immediately.
Quote and Inovice
All quote and invoice are valid for 14 working days. We will issue them excluding VAT with an Electronic PDF format to you. If you wish to have the original copy, we will dispatch it to you along with delivery charges. Delivery is free within Cape Town CBD.
Deposits and Balances payable
We require a 50% non refundable deposit on purchased order garments. The deposit guarantees and secures the production of your garments. The balance is due on the day of delivery. Please note that we prefer Clients to paying by only bank transfer or bank guarantee cheques (Cheques will only be accepted once a client becomes a regular purchaser) as cash deposits made into our account will be incur a cash deposit fee of the total value deposited.
Timeframe and Delivery
Our order lead times are given as an approximate duration to be expected when you order your Garments, every effort will be taken to fulfill your order within that time. We will not sacrifice quality for time in manufacturing your garment. We will keep your updated frequently as to the status of your order and day of delivering your garments.
We accept a cancellation of the client order after written sign off. Clients please note that we will charge you a cancellation fee. This fee will depend on how much monies have been paid upfront and how much supplier will charge us. No cancellation will be accepted after delivering and signing acceptance on your garments.
Return and refund
Unaltered returns will only be accepted back within 7 days of purchase(No return will be made if the garments have been print or embroidered or altered), a 10% handling fee will be charged on the total value of goods returned. An invoice number must accompany with all return goods. No returns will be accepted after 30 days of purchase. Please note that with all returns credit note will be issued, but no refund can be made.
Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.